Returns & Exchanges

At YUXUS, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn items. Our streamlined process ensures that your fashion experience remains seamless from the moment you order until you find your perfect fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached to ensure they remain protected during transit.

• 3.
  Ship the Parcel

  Download and print your prepaid shipping label, attach it to your package, and drop it off at the nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.