Frequently Asked Questions
Everything you need to know about your YUXUS experience.
How long does shipping take?
Standard domestic orders are processed within 24-48 hours and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored look.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible financing options through Klarna.
Where are YUXUS garments produced?
We are committed to ethical manufacturing. Our collections are designed in-house and produced in certified factories that prioritize fair labor practices and high-quality craftsmanship.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.